1. Who we are
Nodera, represented on this website by Elliot Levisse, provides process automation for real estate businesses. This policy covers interactions with our website, forms, customer service and contracted services. We decide how data is used in our own commercial enquiries. When processing a client agency’s leads, we follow that agency’s instructions and agreed scope.
2. Information we process
We may process your name, email, phone, company and information you provide about your operation, messages and voluntarily submitted files. Technical information may include IP address, browser, device and access logs needed to deliver and protect the site. Contracted integrations may process authorised lead details, property preferences, budgets, viewing requests and message delivery records. Do not submit passwords, full card numbers, identification documents or sensitive information through the assessment form.
3. Purposes and grounds
Information is used to respond to requests, conduct assessments, prepare proposals, perform contracts, provide support and operate agreed integrations. Security, abuse prevention, legal obligations and the exercise of rights may also require processing. The applicable ground depends on the purpose, including requested pre-contractual steps, contract performance, legal obligations, consent or legitimate interests where applicable. Visiting this site does not provide blanket consent.
4. WhatsApp and Meta
Information from a conversation is used to answer your request. Subsequent messages depend on the permissions applicable to the message type. An assessment request does not authorise unlimited campaigns or sharing your details for third-party advertising. Ask us to stop by replying STOP or SAIR, or by email. You can request human assistance through the same channels. Client agencies must obtain the permissions needed for their integrations. WhatsApp and Meta also apply their own privacy policies.
5. Third-party services
Hosting, communication and connected service providers may process data needed to deliver the service. Our internal form forwards requests to our configured email service. Contracted workflows may connect authorised CRM, WhatsApp and automation systems. Authorities or advisers may receive information where legally required or necessary to protect rights. Providing contact details does not authorise their sale. International processing must comply with applicable transfer safeguards.
6. Cookies, language and embedded content
Technical information supports site delivery and security. A language preference cookie remembers your selection for one year. Cloudflare’s country information helps choose the initial language; we do not request precise device location for this. Embedded YouTube videos connect to YouTube when loaded and are subject to that provider’s practices. External WhatsApp or Instagram links are also subject to their providers’ policies. You can manage cookies in your browser. Optional analytics or advertising must be explained before activation, with consent where required.
7. Retention and security
Information is kept for the period needed for the enquiry or contract and applicable legal obligations. Retention depends on the data, contractual relationship, legal periods and the exercise of rights. Information should then be deleted or anonymised unless lawful retention applies. Client workflow retention follows the agency’s instructions and involved systems. Access restrictions and security measures must match the information and service. Contact us if you suspect unauthorised access.
8. Your rights
Under Brazil’s LGPD, you may request confirmation, access, correction, sharing information, anonymisation, blocking or deletion of unnecessary or improperly processed data, and portability where applicable. You may withdraw consent and object to unlawful processing. Requests are free and may require proportionate identity verification. If your request concerns a client agency, identify that company so we can direct it appropriately. You may also contact Brazil’s ANPD.
9. Deletion requests
Email levisseelliot@gmail.com with the subject Data deletion, or contact +55 48 98840-1603 on WhatsApp. Include the name and contact details used, the service involved and the data you want deleted. For Meta or WhatsApp data, identify the channel and company. Do not send sensitive documents unnecessarily. We assess and respond within applicable legal deadlines after necessary verification, or forward the request to the responsible agency. Deletion from our systems does not automatically remove independent records held by other platforms.
10. Updates and contact
This policy may be updated as services or obligations change. Changes requiring consent must be communicated before the corresponding processing. For questions and rights requests, contact Nodera — Elliot Levisse at levisseelliot@gmail.com or +55 48 98840-1603.